Privacy Policy

By accessing or using this website,you acknowledge that you have read and agree to be bound by this Privacy Policy. You are also encouraged to review our additional Terms and Conditions,which govern your use of the website. In this Privacy Policy, the terms “we,”“us,” and “our” refer to "LoveStory", while “you,” “your,” and “customer” refer to the user or client.

Collecting Personal Information

When you visit the Site, we collectcertain information about your device, your interaction with the Site, and informationnecessary to process your purchases. We may also collect additional informationif you contact us for customer support. In this Privacy Policy, we refer to anyinformation that can uniquely identify an individual (including the informationbelow) as “Personal Information”. See the list below for more information aboutwhat Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

•Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, afterpay, paypal, Stripe, email address, and phone number.
•Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
•Source of collection: collected from you.

Sharing Personal Information

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

•We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
•We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
•Disclosure for a business purpose: shared with our processor Stripe, host Webflow. We may share any information we receive with trusted vendors and service providers including; order fulfillment and warehousing; web hosting, analytics, and related services; payment processing, fraud protection, and credit risk reduction; customer service activities such as inquiries, and shipping.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your rights

You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased or limited. If you would like to exercise these rights, please contact us through the contact information below.
Email: Lovestory@gmail.com

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.

Manage Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes the use of SSL encryption for all data transmissions, strict access controls for our internal systems. In the event of a data breach, we have established protocols to notify you and the relevant authorities within 72 hours, where required by law.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at LoveStory@gmail.com